Setting up an account will allow you to order without having to fill in your details every time you shop with us as well as give you benefits such as regular newsletters, and (our favourite bit) exclusive discounts and special offers.
We’ll also automatically sign you up to our Millers Rewards loyalty program when you set up an account online. This means every time you spend you save. See full details here of the Millers Rewards loyalty program.
You can sign up right now, or you can start shopping straight away and set your account up when you checkout, whichever suits you best.
Just follow the easy steps on screen and remember to have your payment and address details to hand.
You can change your order whilst you are still browsing and shopping, simply remove it and/or update from ‘My Bag’. However, once you have paid for your order online you will not be able to change or cancel it prior to dispatch. The order will be sent to you and then you will have to return it. Please refer to our returns policy for further information.
If you have added all the items, you want to the checkout you can click on the ‘Forgot Password’ when you get to Step 1. of the checkout process and follow the prompts to set up a new password. You can also visit the login/register page to set up a new password.
Simply click on the item you wish to buy, select the size and colour required and click 'add to bag'. You can then continue shopping and add additional items to your bag or click 'Buy Now'. Once you have finished selecting the items you would like to buy, click on ‘checkout’ in the top right hand corner of the screen. To purchase a product on the website, you first need to sign up to become a member, which you can do at the checkout.
Please note; you will need your credit card (we accept Visa, MasterCard or AMEX) to place your order.
Unfortunately, when you add items to ‘My Bag’, this does not mean they are reserved. The items will be available for anyone to purchase until they have been checked out and purchased. If you receive an error stating you cannot check out due to an item being unavailable, you will need to remove this item from ‘My Bag’ or Checkout Stage 1 in order to continue the checkout process.back to top
We accept credit card payments using VISA, MasterCard or AMEX. We also accept VISA and MasterCard debit cards. Your card will be debited once the order is placed. Please note the transaction will appear on your statement as Millers. At this time, we are unable to process payments from other EFTPOS cards.
Alternatively, you can pay via PayPal.back to top
All prices have a default display in Australian Dollars, including GST.
If your card is authorised, payment will be taken when the order is placed and you will receive an email confirming that your order has been successful.
Make sure you type your code into the ‘promotion box’ which you will find underneath your items on the ‘my bag’ page when you checkout. Select ‘proceed to order’ to apply the offer or promotion to your order. If you do not apply your code at this point we can't apply it to the same order later on or once you have placed the order (though you might be able to use it on a subsequent order).
§ Please note only one discount offer can be used per order.
Please always check further terms and conditions supplied with the offer or promotion, or visit our page.back to top
There are a number of ways you can search for a product until you find exactly what you're looking for. The most relaxing way to shop with us is to browse through the categories at the top of the web-page and then refine what you are looking for by clicking on each section on the left hand side e.g. size, colour, etc. Alternatively, if you know exactly what you want, just type in the style number into our search facility [top right of the Website] and we will find you everything related to your specific search. Once you have found what you want, click 'add to shopping bag', and when you're done shopping, follow the on screen instructions to fill in your payment and delivery details. Easy.
We know how frustrating it can be when you have your heart set on an item and you go to buy it but it's out of stock. However, some of our most popular products will run out very quickly so you do need to be quick and get it before someone else does. As we try to keep our products fresh, we add new items every week so you might just find something similar to the one you were looking for. Try browsing through our departments at the top of the web-page and then refine the type of item you are looking for by clicking on each of the sub-sections down the left hand side. Alternatively, you can go into your local store and see if the item is available in-store. Find your nearest store using our store locator.back to top
Millers ships within Australia and internationally to New Zealand.
Millers charges a flat rate of $10.00 for any order shipped to New Zealand.
Please note that to be able to get your items to you as quickly as possible we may send your items to you in two parcels; we will let you know via email if your order is one of those that we send via multiple parcels.
You will not be charged for additional deliveries, you still pay the one shipping fee of $10.
Millers ship through Toll Track & Trace for all online orders and Australia Post for some hard-to-reach areas within Australia.back to top
We aim to deliver your order within 3-10 days of the order being placed. (Generally delivery is within 2 working days in metro areas.) If your order has not arrived within 10 working days or you have any queries relating to delivery, please email us at firstname.lastname@example.org
If you have special instructions relating to the delivery, please be sure to indicate these in 'additional instructions' on the delivery details page as you are checking out.back to top
If there is a problem with your order contact us or email us directly at email@example.com
Millers sizes range from 10-22 or S-XXL. If you are not sure which size is best for you, take a look at our Size Guide which can be found on every product page, it will give you all measurements in centimetres.
Millers Online has been developed to look chic with a resolution of 1200 x 768 and be chic with both Windows and Macintosh operating systems. We support a range of browsers including Safari, Firefox, Chrome and Microsoft Internet Explorer version 8 using Adobe flash player 11 and above.
Internet Explorer 8 & 9
Windows XP, Vista, 7 & 8
Mac 10.2 and above
If you choose to use an operating system or browser not listed, you may experience viewing difficulties.back to top
Millers Rewards is our Loyalty Program that rewards you for your purchases. It is free to join and you can become a member today online by clicking the rewards link or by visiting any of our stores. Millers Rewards is very simple. $1 spent instore or online = 1 point. See full details here.back to top
Your points balance will be printed on the bottom of your receipt each time you make a purchase in-store. Alternatively, ask one of our friendly staff members to scan your card and they can tell you on the spot.
Click on the rewards link found on the homepage, or on the top right hand corner of the website. You will be promoted to register your online account. Enter the fields requested and don’t forget to have your Millers Rewards member number handy. Once you have registered and created a password, keep this in a safe place so you can view your points online at your convenience. In some cases, it may take up to 72 hours for your points to be updated after a purchase.back to top